HIPAA Compliant Messaging Service
Peace of mind that your patients and practice handled 24/7. Answering the call for physicians, hospitals, medical centers. We can handle your after hours calls, overflow, lunchtime support. Handle your on call schedule with our online portal. Breathe easy knowing it’s handled.
Virtual Support Services
Cloud-Based Real-Time Portal
Access your account and messages anytime via our online portal. All of your calls are recorded and those calls are available online anytime. Run reports that give you valuable business insight. Update your on-call schedules anytime from anywhere.
We can integrate with your scheduling system, or handle it all. We can manage your on-calls, triage, and dispatch.
Providing friendly and perfectly appointed receptionist call answering. We understand that we are an extension of your business and customer service.
HIPAA Compliant App
Our HIPAA compliant app is an award-winning messaging and notification application that sends encrypted messages and attachments to Android™ and Apple™ mobile and wearable devices. Increase productivity, reduce errors, and eliminate security risks within your organization by using secure communications.
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“Our insurance company did a surprise test on our answering service. Not only did Brightbell pass with flying colors, the insurance carrier’s representative said that she was extremely impressed with the high level of professionalism she received. She said that an answering service of this quality was a tremendous asset to a business such as ours. In the years we’ve used Brightbell, we’ve been extremely pleased with their service. As Ob-Gyn’s our calls have to be handled with the utmost sensitivity and care. We wouldn’t trust another service. “
~ Haywood Women’s Medical