Who We Are

We are a team of driven and capable humans with an entrepreneurial spirit and a servant attitude.

We come to work every day excited to collaborate with others and curious to understand their needs. Even complex challenges are opportunities for growth and accomplishment – We know that excellent customer service can make any business excellent.

We want to contribute our knowledge and expertise to our community. We are a HIPAA Compliant woman-owned company in the third generation. #startedonaparkbench

Origin Story

In the early 50’s, Ma Bell (A colloquial nickname for Southern Bell – AT&T today) handled the answering service for Asheville, NC.

They were anxious to get out of that business, so they approached Ernie Daniels who had a secretarial service in town and said that they would give him all of the equipment (yes, think cord boards – “one ringy dingy”) if he would take over that line of business.

Being the consummate entrepreneur, he agreed and Daniels Answering Service was launched.