INSTITUTIONS

 

Connect with your constituents.

We have a long history of quality outcomes for higher education and municipalities and governments.  We are HIPAA Compliant, NC HUB certified,  and DBE Certified.

We have had enormous success with outbound campaigns that support higher education admissions.

We can stand up a crisis or immediate communication need call center in record time and meet the needs of your constituents and communities.

 

Get your plan

Higher Education - Municipalities - Non-Profits - Government Agencies
Higher Education - Municipalities - Non-Profits - Government Agencies
Higher Education - Municipalities - Non-Profits - Government Agencies
Higher Education - Municipalities - Non-Profits - Government Agencies
Higher Education - Municipalities - Non-Profits - Government Agencies
Higher Education - Municipalities - Non-Profits - Government Agencies
Higher Education - Municipalities - Non-Profits - Government Agencies
Higher Education - Municipalities - Non-Profits - Government Agencies
Higher Education - Municipalities - Non-Profits - Government Agencies
Higher Education - Municipalities - Non-Profits - Government Agencies

Crisis Communications

Meet your constituents where they are and field incoming questions,  survey responses,  feedback.   We can get up and running in short order to meet an immediate need.

  • 100% recorded calls for quality assurance
  • Local area phone numbers
  • Appointment scheduling services, including follow-up calls
  • Customized services and reporting to meet your agencies needs
  • Daily, weekly, and monthly reports prepared for your reference
  • A dedicated account manager to assist you

Outbound Calling

Outbound calls allow you to connect with customers in a meaningful and memorable way, showing them that you value their business. This often leads to increased brand awareness and boosted sales. Outbound calls are an essential part of your marketing strategy. Our outbound call center services are guaranteed to be friendly, professional, and effective.

We can clean up your marketing lists. We can do follow-up calls for upcoming customer appointments. We can manage your promo campaigns that help move customers down the sales funnel. And here’s the best part: we’ll do all this, so you don’t have to.

Let’s get started…

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Kind Words

“I want to thank Brightbell again for being such great partners over the past 6+ months. Your ability to stand up the call center in 3 days and serve as an extension of Wake County was a HUGE task and we appreciate the lift you and your team took on to make it happen.”.”

~ Wake County, NC