Customers notice great service. Research shows that 96% of consumers base their decision to use a brand by the quality of service they receive.
If you want your business to thrive, it’s crucial that you offer stellar customer service – both in-person and over the phone. That said, it’s not always easy to give your customers the quality service they deserve. You may not have enough employees, or can only operate within business hours.
There’s a way to change your customer communications for the better: give us a call and get answering service support.