MEDICAL PLAN
Our healthcare and medical office service plan.
PLAN INCLUDES:
- Always on 24/7/365.
- Ensure you are getting the best possible service with our call recording system.
- Messages can be sent to you via our miSecure Messaging App to ensure adherence to HIPAA compliance patient information communication. ($5.00 per user per month to add)
- You can login remotely to instantly manage your on-call schedule and monitor your messages and other important activity at any time.
- Receive daily, weekly, or monthly reports on your account’s activity.
- Friendly and professional greetings and calls scripts are designed to provid outstanding patient service.
- With your permission, we will call every number back if they are disconnected or aren’t answered for some reason, so you never miss a cal
- Prioritize your on-call list to determine who receives a call and when.
- Ensure your patients are being taken care of by sending a simple 4-digit reply that lets us know you received the call.
- To save you time and hassle, we can immediately transfer your calls to you, upon your request. No additional cost.
SERVICE INCLUDES:
- Your calls are covered 24/7/365
- Receive messages by text or email
- HIPAA compliant, secure text messages
- 24/7 remote access to on-call scheduler
- 100% of your calls are recorded
- Known callers receive familiar treatment
- Track your account online in real-time
- Receive daily, weekly, monthly reports
- Custom call routing for each user
- Confirmed delivery receipts
- Appointment scheduling (using your system)
- Unlimited # of call transfers
- Access to multiple voicemail boxes
- Local area phone numbers (up to 2)
PRICING:
• Monthly Fee: $80.00
• Monthly Minutes up to 500 = $1.49/minute
• Monthly Minutes 501-1000 = $1.44/minute
• Monthly Minutes over 1000 = $1.39/minute
Our plans are competitively priced for businesses of all sizes. Need additional help? We can customize our plans to fit your business needs. Give us a ring, or fill out our Get Started form and we’ll get back to you quickly.
